Professional Services for Digital Cutting Systems
Expert Support to Keep Your Production Running
Flatbed Tools provides comprehensive service and support for flatbed digital cutting systems. From repairs and preventative maintenance to workflow optimization and operator training, our team brings decades of hands-on experience to every engagement. We help you maximize uptime, extend equipment life, and get the most from your cutting investment.
Platforms We Support
Our technicians are experienced across all major flatbed cutting platforms. Whether you're running a single machine or a multi-system production floor, we have the expertise to keep you cutting.
Platforms We Service:
Zünd
Kongsberg
Summa
Colex
Multicam
Gerber/MCT
And others
Don't see your platform listed? Contact us. Our team has worked on a wide range of cutting systems and can often help even with less common equipment.
Machine Repairs
Keep your production running at peak performance with expert repair services. Our technicians diagnose issues quickly and execute reliable repairs that minimize downtime and extend equipment life. We stock common replacement parts and can source specialized components when needed.
What We Handle:
- → Mechanical repairs and adjustments
- → Electrical and control system diagnostics
- → Tool module repairs and rebuilds
- → Vacuum system troubleshooting
- → Camera and registration system calibration
- → Software and firmware issues
Fast response, reliable repairs, minimal downtime.
Preventative Maintenance
Protect your investment and avoid costly surprises with scheduled maintenance programs. Our technicians inspect, calibrate, and service critical components before problems develop. Regular maintenance reduces unexpected downtime, extends equipment lifespan, and ensures consistent cutting quality job after job.
Program Includes:
- → Comprehensive system inspection
- → Calibration of cutting heads and tools
- → Vacuum system cleaning and testing
- → Belt and drive system inspection
- → Lubrication and wear component replacement
- → Software updates and optimization
- → Detailed condition report with recommendations
Stay ahead of problems. Scheduled maintenance costs less than emergency repairs.
Machine Relocations
Relocating a flatbed cutting system requires careful planning and execution. Our team handles every detail — disassembly, transport coordination, reinstallation, and calibration — so your equipment arrives ready to run. We minimize disruption to your operations and ensure your machine performs to spec in its new location.
What's Included:
- → Pre-move assessment and planning
- → Professional disassembly and packing
- → Coordination with rigging and transport
- → Reinstallation and leveling
- → Full system calibration
- → Operational verification before handoff
Your machine, relocated safely and professionally. Back to production faster.
Workflow Optimization
Unlock the full potential of your production with workflow analysis and optimization. Our experts evaluate your current processes and implement proven strategies to boost throughput, reduce waste, and improve efficiency. From RIP software configuration to print-to-cut workflow integration, we help your operation run smarter.
Areas We Address:
- → RIP software setup and optimization (Caldera, Onyx, Wasatch, and others)
- → Print-to-cut workflow integration
- → Nesting and material utilization
- → Job queuing and production scheduling
- → File preparation and automation
- → Cut quality optimization for specific materials
Work smarter, not harder. Get more from the equipment you already have.
Automation Integration
Take efficiency to the next level with automation solutions designed to reduce manual handling and increase throughput. From board feeders to robotic loading/unloading systems, we design and implement tailored automation that fits your production environment and budget.
Solutions We Implement:
- → Sheet feeders and board loaders
- → Conveyor and stacking systems
- → Robotic and cobot loading/offloading
- → Barcode and job tracking integration
- → Unattended operation setup
- → Custom automation engineering
Reduce labor, increase throughput, enable lights-out production.
Operator Training
Empower your team with the knowledge and skills to get the most from your cutting systems. Our tailored training programs cover machine operation, routine maintenance, software workflows, and troubleshooting. Training can be delivered on-site during installation or scheduled separately for new operators or refresher sessions.
Training Covers:
- → Machine operation fundamentals
- → Software training (Zünd Cut Center, Summa GoProduce, and others)
- → Tool selection and setup for different materials
- → Routine maintenance procedures
- → Troubleshooting common issues
- → Advanced techniques for specific applications
Delivery Options:
On-site training at your facility, training during new equipment installation, refresher courses for existing teams, or new operator onboarding.
Confident operators make fewer mistakes and get better results.
Quick Answers
What brands/platforms do you service?
We service all major flatbed cutting platforms including Zünd, Kongsberg, Summa, Colex, Multicam, and Gerber/MCT. If your equipment isn't listed, contact us — our team has experience with a wide range of systems.
Do you offer emergency repairs?
Yes. We understand that downtime costs money. Contact us to discuss your situation and we'll work to get a technician to you as quickly as possible.
How often should I schedule preventative maintenance?
Most production environments benefit from annual maintenance at minimum. High-volume operations may need semi-annual service. We can recommend a schedule based on your usage patterns and equipment condition.
Do you provide service nationwide?
We provide service across the United States and Canada. Travel costs may apply depending on location. Contact us for a service quote.
Can you train operators on software we already own?
Yes. We provide training on major cutting system software including Zünd Cut Center, Summa GoProduce, and various RIP platforms. We can also help with workflow software like Caldera PrimeCenter.
Do you sell parts and consumables?
Yes. Flatbed Tools stocks blades, bits, and conveyor belts compatible with major cutting systems. Visit our online store or contact us for specific part needs.
Why Work With Flatbed Tools
Decades of Experience
Our team has hands-on experience across all major flatbed platforms — not just one brand. We've seen the problems, solved them, and know what works.
Responsive Service
When your equipment is down, you need help fast. We prioritize communication and work to minimize your downtime.
Honest Recommendations
We'll tell you what you actually need — whether that's a repair, a maintenance program, or sometimes just a phone consultation to troubleshoot an issue.
Consumables When You Need Them
As a consumables supplier, we stock the blades, bits, and belts you need to keep running. One call handles equipment AND supplies.
Let's Discuss Your Service Needs
Whether you need emergency repairs, want to set up a maintenance program, or are planning a workflow upgrade, we're here to help. Contact us to discuss your situation.